Privacy Policy and Information Notice
Gelirken Al is an app for partners to ask each other to “pick this up on your way home.” We don’t collect more than we need; your location is deleted when they get home, and requests and messages 3 hours after they’re done. This text also fulfils our duty to inform under Turkish Law No. 6698 on the Protection of Personal Data (KVKK).
In short
- We don’t ask for an email address, phone number or password to create an account; just a name your partner will see.
- Location is deleted once they’re home; requests, messages and voice messages are deleted automatically 3 hours after the request is done, and open requests after 12 hours at most.
- Your location is shared only after you tap “Got it, heading home”, only until you get home, and only with the people in your home.
- No ads, no tracking, and we don’t sell your data. The app contains no analytics or advertising tools.
- Payment is taken by the App Store or Google Play; we never see your card details.
- Data controller
- What data we process, and why
- What stays only on your phone
- Location, microphone and notification permissions
- How long we keep it
- Who we share it with, and where it is stored
- Legal grounds
- Your rights and how to apply
- Children
- Security
- Changes to this text
1. Data controller
Your personal data is processed by Mesut İnam (FixLab AI) (“we”) as the data controller. Address: Gaziler Mah. Issıkgöl Cd. No:138, Gebze / Kocaeli · Email: hi@fixlab.ai
2. What data we process, and why
| Data | Why | When it is deleted |
|---|---|---|
| An anonymous user ID assigned by the app | To recognise you and your home; no email address or phone number is used | With “Delete my account” in the app, or on a deletion request |
| Your name (and optional icon) | So your partner recognises you in requests and notifications | On a deletion request |
| Home details: members, invite code, the “Kid’s wish” setting, the “Need anything?” question, Pro expiry date | So partners can join the same home and the app can work | Invite code after 30 days; the rest on a deletion request |
| Requests: items, quantities, note, place (grocery store, bakery…), “Kid’s wish” items, “don’t ring the bell” note, status | To pass the request to your partner and show items as they are bought | 3 hours after the request is done; 12 hours at most if it stays open |
| Messages and push-to-talk voice messages | Short exchanges with your partner while they are on the way | Together with the request |
| Your location at the moment you send a request (the “home” point) | To work out your partner’s route and arrival home | Together with the request |
| The location of the person picking things up while on the way (at most every 15 seconds) | So the person who asked can see it on the map, get an arrival time and be told when they reach the door | As soon as they get home; sharing stops too |
| Kid’s errand (Pro): the chosen shop’s name and location, the times they left home, reached the shop and left it, and the child’s location during the errand | So a parent can follow their child’s trip there and back | Location as soon as they’re home; the errand 3 hours after it’s done |
| Notification key (device token) | To be able to send you notifications | Becomes invalid when the app is deleted; on a deletion request |
| Subscription record: store transaction ID (App Store or Google Play), plan, expiry date | To verify Pro and to process renewals and refunds | No later than 1 year after the subscription ends; statutory retention obligations are reserved |
The shopper’s location is deleted as soon as they get home. Requests are permanently deleted 3 hours after they’re done (home, not possible or withdrawn), and open requests after 12 hours at most, by a clean-up job that runs every 15 minutes and the database’s expiry setting. Voice message files are deleted together with the request they belong to. We keep no backups of this data; we cannot bring back a deleted request.
3. What stays only on your phone
Some information is never sent to the server; it is kept only on your phone and goes away when you delete the app:
- which items you request and how often, for “Your usuals”,
- the “This week” summary (how many times someone came home with shopping, and what they brought),
- the list of items missed yesterday (kept for up to 3 days),
- the time and days of your leaving-for-home reminder.
4. Location, microphone and notification permissions
Location
We use your location at only two moments: once when you send a request (to know where home is), and from when you tap “Got it, heading home” until you get home. When you are within 120 metres of home, your phone detects the arrival and sharing turns off by itself. Your location is shared only with the people in your home. Route and arrival time are calculated with your phone’s map service (Apple Maps on iPhone, Google Maps on Android); for this, the starting point and the home point are sent to that service.
Microphone
Recording happens only while you hold down the push-to-talk button, for up to 15 seconds. The recording is sent to your partner and deleted together with the request.
Notifications
We send notifications for new requests, acceptances, “got it, heading home”, arrival home and messages. The leaving-for-home reminder is set up on your phone; it does not come from the server.
You can turn off any of these permissions at any time in your phone’s settings; the related feature will then not work.
5. How long we keep it
The retention periods are in the table above. In short: location until they get home; everything about requests and messages, 3 hours after the request is done (12 hours at most if it stays open); your name and home details, until you ask us to delete them; the subscription record, at most 1 year after the subscription ends. If we are required by law to keep a record, we keep it only for that period and only for that purpose.
7. Legal grounds
We process your data on the following grounds set out in Article 5 of the KVKK:
- Establishing and performing a contract (Art. 5/2-c): name, home, request, message and subscription data; the service the app provides to you cannot work without them.
- Legitimate interest (Art. 5/2-f): security, preventing misuse and fixing errors.
- Legal obligation (Art. 5/2-ç): records we are required by law to keep.
- Explicit consent: we use device permissions such as location and microphone with your approval, and only for the related feature; you can withdraw a permission at any time.
Data is collected by automated means from the information you enter while using the app and from the device features you allow.
8. Your rights and how to apply
Under Article 11 of the KVKK, you have the right to learn whether your data is processed; to request information about it; to learn whether it is used in line with its purpose; to know the third parties it is transferred to; to request that it be corrected if incomplete or inaccurate, or deleted or destroyed; to request that these actions be notified to the parties it was transferred to; to object to a result against you arising from automated analysis; and to claim compensation if you suffer damage because of unlawful processing.
You can send your application to hi@fixlab.ai, stating your name in the app and your home’s invite code. We will resolve your application free of charge within 30 days at the latest. You can also leave your home at any time with “Leave this home” in Settings.
9. Children
Gelirken Al is managed by parents. Children can only join their parent’s home with a one-day code the parent creates with “Add a child”; a child gives no email, phone number or password and creates no account.
On the child’s side we process only: the name the parent gives or the child types, the shopping list the parent sends and the chosen shop’s name and location, and the child’s location only after they tap “Let’s go!”, until they’re back home. From that location we work out the steps “left home, at the shop, left the shop, home”, shown only to the parents in that home. The location is deleted once the child is home; the errand itself is deleted 3 hours after it’s done. A child’s data is never used for advertising or profiling, and is never shared with anyone.
A parent can remove the child from the home at any time in Settings > Children, and the child can leave the home from their own phone. Anything in the “Kid’s wish” section is entered by a parent and is deleted together with the request. You can write to hi@fixlab.ai about any request regarding a child’s data.
10. Security
Data is encrypted in transit. Each home can see only its own data; this rule is enforced on the server. Pro membership is not turned on until the purchase record signed by the store (App Store or Google Play) has been verified on the server.
11. Changes to this text
When we update this text, we change its date; if there is an important change, we will also let you know in the app.